Frequently Asked Questions

Q: How do I search for a Videoconference facility?
A: Go to the Services Page and click the Public Facilities Directory Tab.

Q: How do I get my facility listed in the VCAdvance directory?
A: Click on the Membership tab located on the Home Page.

Q: How much is it for additional listings?
A: All additional listings within the same directory are FREE, but your account must be paid up to date to maintain listings.  All additional listings in different directories are billable at our already low rates.

Q: Do additional listings qualify for the "FREE months" billing options?
A: Yes. They too must be billed to a central billing location, however.  What a deal!

Q: What if I have more than 1 conference room at my location?
A: You are welcome to register the information on all of your conference rooms, however, VCAdvance reserves the right to determine if that information will be created in a separate listing or within your main listing.  In either case, your additional onsite location information will be listed in the directory for FREE!

Q: What are the advantages of becoming a VCAdvance member?
A: You get National and International business exposure.  Videoconferencing Professionals from all over the world use VCAdvance's directories to locate facilities and service providers everyday. 

Q: How is my company invoiced for our membership?
A: It depends on what billing option you select. You will be invoiced accordingly.  The simplest way is to have your Listing Membership billed to your credit card.  VCAdvance in conjunction with PayPal, has made it very convenient to register.  If you choose our invoicing option, you will receive an invoice for membership.  Upon receipt of your payment, your membership will become active. You will continue to be invoiced for the following month(s), based on the option you chose.  VCAdvance extends "Net 15 Days" terms to its new customers.  Assuming your account is paid in full by the start of the next billable month, your membership directory registration will stay "active".

Q: I know of a business that isn't in the VCAdvance directory. What if I help get them listed?
A: Our Referral Partner Program is set up so that if you bring a business into the VCAdvance membership, you will receive one free month of membership.  For every new business that becomes a member as a result of your invitation, you will receive one free month of membership.

Q: My business category is not listed on VCAdvance and I want to become a member.  Can you add a new category?
A: Of Course!  We will make every effort to add the categories that are important to people in the videoconferencing industry.

Q:  What if I want to make a change to my listing?
A: Go to the member <login> page and login using your Username and Password.  click on "edit" to change your facility information.